Parcel post 10 18650 Li ion 3.7V 2500mah 3C for electric bike battery

Q1:Are you factory?

A1:Keheng is high-tech enterprise integrating research, development, manufacturing, sales of rechargeable Lithium Ion batteries, battery packs, battery control systems. We have battery factory in Hefei, a total area of 300 thousand square meters, more than 500 employees.

Q2:What certificates do you have?

A2:ISO 9001,ISO14001,OHSAS18001,UL,CE,CB,UL,BIS, KC,RoHS,MSDS,UN38.3,IEC62133 and Reach etc certification.

Q3 What's the main product in keheng battery?

A3:18650 Rechargeable battery, Li-ion battery, LFP Battery, battery pack.    

Q4:Can I have a sample order?

A4:Yes, we accept sample order to test and check quality. For exit KH battery, we provide free samples for samples.For customized samples,please contact us, Anyway, batteries can be made as require.

Q5:Do you have MOQ limit?

A5:For KH battery,No MOQ. For customized battery,we have MOQ limit for mass production, but it depends on battery model. Please contact us for details.

Q6:Can I place order directly ?

A6:Yes, you can place order directly on alibaba. Pls click "Send" now.

Q7:Which payment ways are available?

A7:For sample order or small order,you can make payment through our Paypal account or place order online directly through alibaba trade assurance For decent order,40% T/T deposit payment in advance,balance payment before shipment,

Q8:What is the lead time?

A8:Generally, battery will be shipped via Express, such as DHL, TNT, FedEx and UPS, delivery time is 3-5 work days. Airline and sea shipping also available. About details, please feel free to contact us.

Q9:Can I get a lower price if I order large quantities?

A9:Yes, cheaper prices with more bigger size orders. Please contact with us for details.

Q10: What about after-sale service?

A10:Our QC department will check each battery one by one before shipment,100% high quality guaranteed. If there is any problem on quality,we will provide you free battery replacement for each defective battery.