USB Portable Small Electric Computer Speaks 

FAQ

Q:Are you a factory or a trade company ?

A:We are factory for 14 years in shenzhen and also run trade business thoughtout the world.

Q:what's your MOQ ?

A:The MOQ is 2000pcs if you need OEM order, small order also can be accepted.

Q:Sample time ? Free or charge and refundable? 

A:About 2-5 days for sample after payment received ,sample fee will be returned after the order.

Q:How to pay the sample fee ?

A: Paypal ,western union or T/T will be accepted

Q:Can we choose the color we like and print logo on the product and package ?

A:Of course you can, pls provide the pantone color number and your artwork.

Q:How much for the logo print on the product ?

A: $0.04/color/spot will be added.

Q:How about the production time and shipping means ?

A: 20-25 days will be needed after the sample and deposit confirmed ,shipping by air (door to door )or by sea(FOB shenzhen or HK ).

Q: How's your payment terms ?

A:Mostly T/T 30% deposit before production and 70% balance before shippment. L/C is also can be accepted.

Q:What's the products warranty time ? How will you do when it goes wrong during the warranty ?

A: We provide 6 months warranty ,during this time it goes wrong not by human. pls provide us pictures ,we will give you the credit note for the next order usage.