DC12V Smart LED Strip Light - 3014 SMD 120LED/m Wearable Holiday Lighting

Q: 1. Can I have a sample order?       

A: Yes, welcome sample order to test and check quality.

Q: 2. Do you accept OEM /ODM services?       

A:  Yes, we accept and produce as your requests .

Q: 3. Which payments are acceptable?       

A: PayPal, Western Union, T/T all are acceptable.

Q: 4. Which shipping methods are available?       

A: Sea,. Fedex, DHL,  UPS, EMS, BY ARI(door to door) all are available.

Q: 5. How about the lead time and delivery time of my order?       

A:  Normal lead time is 3-7days according the detail order.

Q: 6. How to order ?       

A: Pls contact us online or send us email, we will send you PI, once receiving your payment, we will arrange produce your goods.  

Q: 7. How about the Online shop?       

A: Yes, you also cod order online directly on our official shop.

Q: 8. How to proceed the order if I have logo to print?  

A:1) send us the logo files, once receiving your payment, we will arrange to design the logo;      

   2) after received your confirmation of the logo, we will do sample and send it to you check;      

   3) if you confirm the sample is ok, we will produce the mass;      

   4) once ready, pls pay the rest payment and we will produce goods and arrange shipment

Q: 9. What is the guarantee of our products and how about the returns?  

A:1) Two year warranty,According the goods quality,and we give different warranty time       

   2) Warranty service will be honored if the damage is not caused by human;      

   3) Pls send back the defective goods within the warranty period, we will repaire them or send you new free;      

   4) If there are only several pcs accessoires(the fee is less or around shipping fee) are damaged,       

pls send us some pictures and video about the detail problem. Once confirmed the problem,       

we will send you free new goods instead with your next order.

Q: 10. Do you accept drop shipping?      

A: Yes, it's available, we will send out goods according your detail shipping address.